{"id":2492,"date":"2023-04-24T04:44:23","date_gmt":"2023-04-24T04:44:23","guid":{"rendered":"https:\/\/cozystay.loftocean.com\/mountain-hotel\/?page_id=11"},"modified":"2025-07-07T10:09:27","modified_gmt":"2025-07-07T08:09:27","slug":"servizi-e-faq","status":"publish","type":"page","link":"https:\/\/www.lapinetacerro.it\/en\/servizi-e-faq\/","title":{"rendered":"Services & Faq"},"content":{"rendered":"
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\n\t Services & FAQ\t <\/h1>\t
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Discover our services and answers to frequently asked questions<\/p>\t <\/div> <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t Our Services\t <\/h3> <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Ample reserved parking space\t\t\t\t\t\t\t\t<\/h5>\t <\/div>\t <\/div>\n <\/div>
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Reception open 7 a.m. - 11 p.m.\t\t\t\t\t\t\t\t<\/h5>\t <\/div>\t <\/div>\n <\/div>
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FREE Wi-Fi throughout the hotel\t\t\t\t\t\t\t\t<\/h5>\t <\/div>\t <\/div>\n <\/div>
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Luggage storage room\t\t\t\t\t\t\t\t<\/h5>\t <\/div>\t <\/div>\n <\/div>
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Transfer service\t\t\t\t\t\t\t\t<\/h5>\t <\/div>\t <\/div>\n <\/div>
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Pets allowed\t\t\t\t\t\t\t\t<\/h5>\t <\/div>\t <\/div>\n <\/div>
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Large private garden\t\t\t\t\t\t\t\t<\/h5>\t <\/div>\t <\/div>\n <\/div>
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Restaurant inside\t\t\t\t\t\t\t\t<\/h5>\t <\/div>\t <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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FREQUENTLY ASKED QUESTIONS<\/span><\/div>\t

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In this section you will find answers to the most common questions about our services.<\/p>\t <\/div> <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t

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General questions<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat time is check-in and check-out?<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t

Scheduled times are: 3 p.m. to 10.30 p.m. for Check-in - 7 a.m. to 10 a.m. for Check-out.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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We accept cash, electronic payment and bank transfer.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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In our municipality there is currently no tourist tax to be applied to the tariff.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhich cancellation policy is applied?<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t

Cancellation terms can be found when booking your stay.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Yes, our facility has an uncovered, unattended private car park, reserved exclusively for our guests.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo you have free Wi-Fi?<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t

Yes, the Wi-Fi service is free of charge throughout the hotel; the password is provided directly at reception.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAre pets allowed?<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t

Pets are welcome, an additional pet fee is required after booking.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs the hotel accessible for people with disabilities?<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t

No rooms are currently designated to people with disabilities or heavy handicaps; some\ncommon area of the Hotel are indeed accessible to handicapped people.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat are the reception hours and what should I do if I arrive later than the check-in time?<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t

Reception is open from 7.00 am to 11.00 pm. For arrivals after check-in time (10.30 pm), it\nis recommended to contact the Hotel by phone +39 045 708 09 24<\/a> or by email info@lapinetacerro.it.<\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs the hotel equipped with elevator?<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t

Yes, the facility is equipped with a lift to facilitate access to the upper floors.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t

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Room services<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAre additional bed or cribs available?<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t

Yes, on demand and upon availability. Supplementary fees would be added.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs room service forseen?<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t

Room service is currently not provided as an additional service.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Yes, upon advance request, the Hotel Restaurant can provide dedicated options for celiac guests.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t

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Additional services<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo you offer laundry services?<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t

There is currently no in-house laundry service, but we can recommend external solutions on request.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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The facility does not currently have a gym or wellness area with a spa.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs there a Bar and a Restauranti in the Hotel?<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t

Yes, both a Bar and a Restaurant are available for the Hotel Guests.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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We do not organise excursions directly, but we are happy to refer interested guests to the local tourist office.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Yes, a transfer service is available, subject to prior request and confirmation.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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We do not have wallboxes to charge electric means at our Hotel.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Servizi & FAQ Scopri i nostri servizi e le risposte alle domande pi\u00f9 frequenti I nostri servizi Ampio parcheggio riservato Reception attiva 7:00 – 23:00 Wi-Fi FREE in tutta la struttura Saletta deposito bagagli Servizio transfer Animali ammessi Grande giardino privato Ristorante interno DOMANDE FREQUENTI FAQ In questa sezione trovi le risposte alle domande pi\u00f9 …<\/p>","protected":false},"author":1,"featured_media":3103,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-wide-content.php","meta":{"cozystay_single_page_hide_site_header":"","cozystay_single_page_site_header_source":"","cozystay_single_page_custom_site_header":"0","cozystay_single_page_custom_sticky_site_header":"0","cozystay_single_page_hide_page_title":"on","cozystay_single_page_header_section_size":"","cozystay_single_page_header_background_color":"","cozystay_single_page_header_background_position_x":"center","cozystay_single_page_header_background_position_y":"center","cozystay_single_page_header_background_size":"cover","cozystay_single_page_header_background_repeat":"off","cozystay_single_page_header_background_scroll":"on","cozystay_single_page_header_text_color":"","cozystay_single_page_header_show_breadcrumb":"","cozystay_single_page_site_footer_hide_main":"","cozystay_single_custom_site_footer_main_source":"","cozystay_single_custom_site_footer_main":"0","cozystay_single_page_site_footer_hide_above":"","cozystay_single_custom_site_footer_above_source":"","cozystay_single_custom_site_footer_above":"0","cozystay_single_page_site_footer_hide_instagram":"","cozystay_single_page_site_footer_hide_bottom":"","cozystay_single_custom_mobile_menu_source":"","cozystay_single_custom_mobile_menu":"0","cozystay_single_custom_mobile_menu_animation":"","cozystay_single_custom_mobile_menu_width":"","cozystay_single_custom_mobile_menu_custom_width":375,"footnotes":""},"class_list":["post-2492","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\nServizi & Faq - Hotel Pineta<\/title>\n<meta name=\"description\" content=\"Pineta \u00e8 un Hotel a Cerro Veronese dotato di tutti i servizi per il tuo relax. 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